Payment & delivery

Payment

If you are purchasing a commissioned item from the Atelier, I will send you a Paypal invoice for you to pay online; an account is not required and credit/debit cards can be used. 

If you are paying for a service or other item via the website, you will be taken to a secure Paypal payment page. Again, a Paypal account is not required, and credit/debit cards can be used.

Pattern purchases are processed separately via Ravelry's secure Paypal page (though a Paypal account is not required, and credit/debit cards can be used) and delivered as pdf downloads.

Delivery

Post and packing within the UK is £2.50 per order under £100 and free for orders over £100. Orders over £100 will be sent via recorded mail or Special Delivery, so a signature will be required. You may wish to request delivery to a work address, which can be entered during checkout.

Delivery to Europe is £4.00 per order. Delivery to international addresses outside Europe is £6.00 per order. If you are outside the EU, the package may be subject to a local import tax, which you would need to pay on delivery.

All items are insured by Keep & Share up to the point of delivery.

If you need to send an item to me, this will be at your cost. I recommend you use recorded mail or Special Delivery for valuable items.